Our services
We apply our expertise across a range of sectors—public, private, and non-profit—ensuring that every space is conducive to growth and well-being.
Type of services we offer
Person of Trust (Ombuds)
Key to a healthy workplace environment, this role provides confidential, external support to staff of organizations for all forms of psychosocial risk, such as burnout, harassment, sexual harassment, unresolved conflict, and discrimination.
Coaching
We serve individuals and teams for tailored coaching and supervision services with growth mindset and solutions-oriented approaches, whether to work through specific issues or to generally support growth and development. Our expertise lies in brain-based methodologies.
Consultancy support & assessments
Rooted in our areas of expertise, our consultancy services range from organizational culture assessments and risk assessments to tailored interventions targeting healthy and psychologically safe work spaces and teams for people to thrive.
Training & facilitation
Our specialist trainings develop practical skills, competencies, and behaviour change in the areas of leadership, inclusion, psychological safety, living values, and more. Tailored courses and facilitation services are available for leaders, managers, and teams.
Areas of expertise
Our Hi5 Safe Spaces work spans various key areas, each vital in fostering and sustaining environments where individuals can flourish. Our expertise encompasses the following domains:
- Trust and psychological safety in the workplace
- Organizational culture (values, norms, systems and processes, ways of working, and interpersonal behaviours) & values-driven leadership and management
- Diversity, Equity and Inclusion policies, strategies, action plans, and mainstreaming best practices into organizational processes
- Psychosocial risk (stress, burnout, conflict, harassment, etc.) and person of trust
- Safeguarding, also known as prevention of sexual exploitation, abuse and harassment
Trust and psychological safety
We offer bespoke training and facilitation to help leaders, managers, teams, and organizations integrate concrete ways of working that monitor, build, restore, and maintain the trust and psychological safety required to reap the performance and collaborative benefits from high-trust work environments. For some, this means enhancing competencies, while for others, it can be addressing crisis situations or building from scratch in new teams. We currently offer consultancy services in this domain, as well as being certified Fearless Organization Scan Accredited Practitioner.
We intervene in teams and organizations to build, restore or maintain trust and psychological safety through evidence-based interventions. We offer a tried and tested training series on trust and values-based management. In addition, we offer specialized training on listening skills and attention. We also offer psychological safety surveys and training for internal resource persons in an organization on how to appropriately de-escalate a high-stress situation and enabling safe spaces for receiving complaints.
Organizational culture and leadership
Hi5 Safe Spaces works at various levels of organizational culture, whether that be to provide a baseline and analysis of current culture and action points to arrive at and measure the target culture. This often entails deep work on personal and organizational values and their embodiment, laying the foundations for greater speak-up cultures and embedding values into organizational norms, practices, ways of working, structures, processes, and behaviours. Whether as consultants, trainers, assessors, and at times coaches, we help to bring about meaningful and measurable shifts towards organizational cultures that help to achieve and organisations mission and vision.
Organizations often state their values. Few live and breathe their values, ensuring that everything from decisions, to the conduct of meetings, to partnering, to interpersonal interactions. We help organizations to improve employee and stakeholder engagement by better formulating their values and how they link to the mission and strategy, as well as embedding the embodiment of values into all activities of the organization. We also bring expertise in ensuring that grievance mechanisms are robust, safe, and trusted internally and externally.
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Diversity, Equity & Inclusion
We offer consultancy, training and workshops, covering the most fundamental competencies needed for truly diverse and inclusive environments. Our DEI workshops cover the essentials of DEI: inclusive leadership, inclusive meetings, personal and organizational values, unconscious bias, microaggressions, allyship, and bystander intervention (which goes beyond the DEI components), sexual harassment prevention, assessment of DEI policies and procedures (safely receiving complaints) to address DEI-related grievances, and more. Our consultancy services comprise building internal competencies, support the set up and impact of internal working groups, staff surveys, policy review and refinement, and action plans, as well as integrating DEI into core work(programmes) of organizations.
We are also certified Participatory Gender Audit by the International Labour Organization. This methodology is also applied to other aspects of DEI. Specifically for gender, we provide this solid methodology to assess and address issues related to gender equity in organisations. Taking our expertise in gender equity to the very core work that organisations do is part of our service offering. Building on our health R&D experience, notably in LMICsettings, we offer consultancy support to organizations that aim to reinforce and implement their gender protocols or enhance their programmatic work with a gender lens. We also support organizations to base their tailored actions on research by analysing and synthesising the current state of the art in this field.
Psychosocial risk in the workplace
Many organizations are hindered in doing their best due to the undesired impacts of excessive stress, burnout, unresolved or ill-resolved interpersonal conflict, sexual harassment, moral harassment, mobbing, and discrimination. These issues can be costly and lead to loss of health, engagement, performance, money, and reputation. Our expertise in the prevention and handling of these issues contributes to better performing work environments. We offer training, coaching, Person of Trust (Ombuds) services, mediation, and assessments to support organizations to reduce these risks. Our global direct services as organizational ombudspersons (person of trust), provide a confidential support to personnel for any form of psychosocial risk. In Switzerland in particular, the Federal Tribunal has ruled in two particular cases that stipulate that this service should be offered by all employers and delivered by trained professionals who offer the service outside of any hierarchical relationship to those seeking their support. Hi5 Safe Spaces has certified consultants and a network of independent consultants apt at taking on ombuds work and, where necessary, mediation or investigations.
Our certified persons of trust and coaches are at your service to assess and address your needs.
Safeguarding
In work or other organized environments such as sports or leisure activities, contact with vulnerable people and populations (e.g. children, migrants, athletes, people in a situation of handicap, elderly, etc.) brings with it the risk of sexual exploitation, abuse and harassment. We offer support for risk assessment and mitigation, safeguarding sensitisation training, as well as services as safeguarding focal points. Our certified safeguarding professionals are at your service, in addition to our external network of independent investigators that can be called upon to intervene when the need arises. We also support organisations to identify the right whistleblowing platforms (external providers) based on their size, scope, risk and needs.